Culture is the Key Indicator of Innovation
Innovation requires a change in the organization but leaders are too often unwilling to do what is required to make the changes.
Innovation requires a change in the organization but leaders are too often unwilling to do what is required to make the changes.
This poetic mode is the critical perspective for in a human-factor and design business—and Herman Miller is the most apt precursor in the Design Thinking revolution, so they knew the value of this holistic, poetic lens where anything can be better designed to better suit real people.
First, you have to unlearn everything you know. Admit it. You are biased, pre-programmed, and your bonus is tied into business results. Apply sincere empathy with people who do not know as much as you.